I'm Sorry!

What Does It Look Like to Apologize Well—and Why Does It Matter?

From President Joe Biden doubling down on his decision to withdraw troops, to Govern Cuomo effectively denying any wrongdoing, to the Trump supporters who (still) refuse to believe that he lost the election, many of us can’t seem to make a clear, non-defensive apology. More often than not, it comes out as a non-apology apology: “You must have misunderst…